What to do if Helpbot is not showing on my store?

Answer 1

1. Log-in to the Admin page of your store (URL example: storename.myshopify.com/admin/apps/faqprime-lite)

2.  Find Settings

3. Click on 'Edit' button in the 'Faqprime Setup' bar

4. Select Enable Hotspot's Visibility

5. Click on 'Save'.