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    How to build a voice of the customer program

    1Answer

    5 Steps to Creating a Customer Voice Program
    Define the Mission and Values of Your Brand. Whatever your brand stands for, your consumers can support it as well.
    Determine the Audience You Want to Reach.

    Enlist the Assistance of Your Organization.

    Create Focus by Creating a Pillar Strategy.

    Remember that the programme should be guided by customer satisfaction.

    ...