Amplitude Analytics Vs FullStory

This blog unpacks Amplitude Analytics vs FullStory to see which tool wins for analyzing user behavior.
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Overview

Amplitude Analytics

Amplitude Analytics is a product analytics platform focused on helping businesses understand user behavior, optimize user experiences, and drive growth. It offers advanced event tracking, behavioral cohorts, segmentation, and funnel analysis. Amplitude is particularly well-suited for product and growth teams that require detailed insights into user interactions and behaviors.

FullStory

FullStory specializes in session replay and qualitative analytics, providing businesses with detailed insights into user interactions on their websites and apps. It focuses on capturing and replaying user sessions, heatmaps, and interaction patterns. FullStory is designed to help UX/UI teams and customer support teams understand and improve user experience by visualizing user journeys and identifying pain points.

Comparison Tables

Features

FeatureAmplitude AnalyticsFullStory
Event TrackingAdvanced custom event tracking with detailed insightsBasic event tracking, focuses on session replay
Behavioral CohortsStrong cohort analysis, detailed segmentation over timeLimited cohort analysis, focuses more on individual sessions
SegmentationPowerful segmentation tools for detailed analysisSegmentation based on user behavior and interaction patterns
Funnel AnalysisUser-friendly funnel analysis to track user journeysBasic funnel visualization
Data VisualizationIntuitive tools for easy interpretation and sharingVisualizations focus on session replays, heatmaps, interaction paths
Session ReplayNot availableComprehensive session replay with detailed user interactions
HeatmapsNot availableHeatmaps to visualize user interaction patterns
User Interaction TrackingAdvanced tracking of user actions and eventsDetailed tracking and replay of user interactions
API AccessRobust API for custom integrationsAPI access available for custom use cases
Cross-Device TrackingStrong cross-device tracking capabilitiesLimited cross-device tracking, focuses on web and mobile sessions

Pricing

AspectAmplitude AnalyticsFullStory
Pricing ModelTiered pricing, free tier availablePricing based on session volumes
Free TierAvailable with basic featuresAvailable with limited features
Paid PlansVarious paid plans scaling with usageScalable paid plans based on session volume

Ease of Use

AspectAmplitude AnalyticsFullStory
OnboardingStraightforward with comprehensive guides and supportEasy setup, quick access to session replays and heatmaps
Dashboard UsabilityIntuitive and user-friendly interfaceFocused on visual insights, making it easy to use for qualitative analysis
Learning CurveModerate learning curve with good support and resourcesEasy to learn, intuitive for visual insights

Key Takeaways

When to Select Amplitude Analytics

  • Detailed Behavioral Analysis: Ideal for product and growth teams needing advanced behavioral analytics, detailed segmentation, and funnel analysis.
  • Quantitative Insights: Best for businesses that require in-depth quantitative data analysis to drive product decisions.
  • Scalable Pricing: Offers a free tier and various paid plans, making it accessible for startups and growing businesses.
  • User-Friendly Interface: If ease of use and a user-friendly interface are important, Amplitude is a strong choice.

When to Select FullStory

  • Qualitative Insights: Excellent for UX/UI teams and customer support teams focused on improving user experience through qualitative data like session replays and heatmaps.
  • Visual Insights: Ideal for businesses needing detailed visualizations of user interactions and journeys to identify pain points and optimize user experience.
  • Easy Setup: Suitable for businesses looking for a quick and easy setup with immediate access to session replays and heatmaps.
  • Session Replay and Heatmaps: If understanding user interactions through session replays and heatmaps is a priority, FullStory is the better choice.

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