- Head to FAQ+Contact us+WhatsApp+Track app under Apps section in your Shopify store.
- Find 'FAQ Templates' section and click on 'Edit FAQs'.
- Now to edit an existing FAQ click on 'Edit' and update the Question, Answer, and Category.
- Turn on/off the FAQ by setting its status as 'Active'/'Inactive'.
- Click on 'Save'.
Note: To reflect the changes you must save by clicking the 'Save' button.