Some of the multimedia elements in my tour are not loading properly.

Question

Ensuring all elements of your Faqprime product tour load correctly.

Answer 1

If some multimedia elements in your tour aren’t loading properly, it could be due to a few reasons:

1. Check Your Files: Ensure that the multimedia files you’re using are in a format supported by Faqprime and are not corrupted.
2. Review File Sizes: Large files may take longer to load. Try reducing the file size if possible.
3. Test on Different Browsers/Devices: Sometimes, certain browsers or devices may have issues displaying certain types of multimedia. Test your tour on different platforms to see if the issue persists.
4. Contact Support: If you’re still experiencing issues, reach out tous. We will help you identify and resolve the problem.