There are 2 stages to effectively compute NPS for your store.
Step 1: You need to review your clients and pose this inquiry, "on a size of 0 to 10, how probably are you to prescribe to a companion?" Once you've gathered the appropriate responses from a genuinely huge number of clients, you need to sort into the accompanying:
Advertisers: Customers who replied with 9 or 10. They would undoubtedly suggest a companion.
Passives: Customers who replied with 7 or 8. They are unbiased. They might possibly suggest your item.
Naysayers: Customers who replied between 0 and 6. They will not prescribe your item to anybody.
Step 2: Once you have sorted the reactions, you need to deduct the level of advertisers from the level of naysayers. For instance, on the off chance that you gathered 100 reactions and 75 were advertisers and 25 were naysayers, at that point,
NPS = 75% - 25% = 50%.
