Get Started with SEO Basics for Your Help Center

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Get Started with SEO Basics for Your Help Center

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In this blog, we will cover all the basics of SEO – from on-page SEO to off-page SEO and technical SEO – so that you can build a strong SEO strategy for your help center and maximize its organic search engine traffic.

Table of Contents

If you are an owner of a help center or a customer service center, you know that organic search engine traffic can be an invaluable asset. It can bring more customers to your help center, resulting in more sales. That is why having a strong SEO strategy is so important.

What is SEO?

Search Engine Optimization (SEO) is the process of improving the visibility and ranking of a website or web page on search engine result pages (SERPs). SEO involves optimizing the content, structure, and technical abilities of a website to increase its visibility and rankings on SERPs. SEO helps to optimize a website for search engine algorithms so that it can be found by more potential customers.

Search Engine Optimization (SEO) is an essential part of digital marketing. It helps businesses to optimize their websites and get higher rankings on search engine result pages. SEO helps businesses to get more visibility and generate more leads, resulting in higher conversion rates. By optimizing your website, you can improve its visibility and ranking on search engine result pages.

What are the main components of SEO?

The main components of SEO are keyword research, on-page optimization, off-page optimization, and technical optimization.

Components of SEO

How does SEO benefit businesses?

➡ SEO helps businesses to improve their visibility and rankings on search engine result pages. This can result in more website traffic, leads, and sales. 

➡ It also helps to build brand awareness and trust with potential customers. 

➡ SEO can be a cost-effective way to market a business, as it does not require a large budget like other marketing strategies.

1️⃣ Keyword Research

What is Keyword Research?

Keyword research is an essential part of SEO. It helps to find the best keywords for your business to target. Keywords are the words or phrases that people type into a search engine to find what they are looking for. By researching the right keywords, you can optimize your website and content for the keywords that are most likely to generate more website traffic and leads.

How to perform keyword research?

To perform a keyword research, you need to identify and analyze the most popular and relevant keywords that are related to your business. You can use tools like Google AdWords Keyword Planner and Google Trends to find the best keywords for your website. After you have identified the best keywords, you can optimize your website and content for those keywords.

On-Page SEO

What is on-page SEO?

So, on-page SEO is the practice of optimizing your website’s pages and content to ensure that they are search engine friendly. This includes optimizing meta tags, titles, headings, content, and more. By optimizing these elements, you can make sure that your help center is more visible to search engines, which will result in more organic search engine traffic.

How to optimize on-page SEO?

In order to optimize your on-page SEO, there are a few steps you should take. 

➡ First, make sure that your page titles are keyword-rich and descriptive. This will help search engines understand what your page is about and how it should be ranked.

➡ Next, make sure that your meta descriptions are informative, keyword-rich and unique. 

➡ Also, make sure that your content is keyword-rich and relevant to the topic of your page. 

Off-Page SEO

What is off-page SEO?

Now, let’s discuss off-page optimization. Off-page SEO is the practice of optimizing your website’s external factors, such as backlinks and social media activity. By optimizing these external factors, you can make sure that your help center is more visible to search engines, resulting in more organic search engine traffic.

How to optimize off-page SEO?

Off-page optimization is the process of optimizing your website to make it attractive to search engine algorithms.

In order to optimize your off-page SEO, there are a few steps you should take. 

➡ Backlinks are a major factor in how search engines rank pages, so make sure that you are building quality backlinks to your help center’s pages. 

➡ Be active on social media platforms, such as Facebook and Twitter. This will help to increase your help center’s visibility and can result in more organic search engine traffic. 

➡ Regularly engage with your customers on these platforms. This will help to create a positive reputation for your help center and can result in more organic search engine traffic.

Technical SEO

What is technical SEO?

Technical SEO is the process of optimizing your website’s code, structure, and architecture to make it more search engine friendly. This includes optimizing your website’s HTML, meta tags, content, images, and other elements. By optimizing your website’s code, structure, and architecture, you can increase your website’s visibility and ranking on search engines.

How to optimize technical SEO?

To optimize your website’s technical SEO, you’ll need to ensure that your website is properly coded, structured, and optimized for search engines. This includes,

➡ Ensuring that your website is optimized for mobile devices.

➡ Ensuring that all elements are properly indexed and crawled by search engines.

➡ Ensuring that all elements are properly optimized for certain keywords and topics.


SEO basics are essential for any business that wants to increase their visibility and ranking on search engine results. To help you get started, we’ve put together a knowledge base tool, Faqprime which will help you get the most out of your SEO journey.

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