Chats on Wix

Userflow of chats gives you the ability to see how people are using your live chat feature, and what kind of interactions they're having.

How to set up chats on WIX?

  • On the home page, click on communication and select chats to set up your conversation.
  • You can also customize your live chat to suit your needs better.
  • To do this, add a message on the live chat.
  • You can also set up an inbox by clicking on Go to inbox on the top right side of the page.
  • Then, click on set up Inbox.
  • Watch the demo video to learn how to properly set up your inbox.
  • After that, click on Take a tour for a product tour of inbox.
  • You can also get this on your app.
  • Lastly, go to your live website and customize it on wix chat.

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